Managed IT Services

What are Managed IT Services?

Managed IT Services is the procedure to administer, support, and monitor your company's IT infrastructure through a professional IT Service Provider.

By delegating your IT operations to Managed Services Provider, you are granted the freedom to operate, without the need for the time and expertise of a dedicated IT department. Our company provides the knowledge and hands-on operations on your IT systems, to guarantee Business Uptime and Continuity without disruptions.

A 360 degrees view and an advisory approach to your IT systems will ensure a smooth operation through the use of tailor-made IT Solutions.

Our Managed IT Services and Solutions

Our Company is adept and certified by our technology partners to provide IT Services in Cyprus. We approach your IT Systems and operations while respecting business continuity and minimizing downtime.

Managed IT Support

IT Helpdesk & Support

In the IT world, things eventually break down or do not work as intended. The need for 24/7/365 responsive and professional IT remote or onsite support is essential for your business.. Your managed IT services provider will resolve issues raised promptly and effectively and bring you back to business.

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Proactive Maintenance

A proper IT system must be proactively maintained to prevent issues from happening and keep a close eye on critical components of the said IT system. Our team will provide the tooling and procedures to properly maintain the system to an operational status which will give you the freedom to operate the business worry-free.

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Your IT systems components like endpoints, servers and network equipment should be monitored to ensure operational status and uptime. Your IT partner has the necessary equipment, expertise and knowledge to set up the proper monitoring infrastructure which will give you a birds-eye view of your IT infrastructure.

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The modern technology environment is prone to cybersecurity attacks and threats that require an expert’s knowledge to prevent data loss, system downtime and data leaks. Your IT services provider will provide the necessary equipment and expertise to properly monitor and prevent cyber attacks.

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Backup & Disaster Recovery

Having an appropriate Backup & Disaster Recovery strategy will ensure that in the event of system or data loss, you will come back to operational status as soon as needed. This requires the know-how of a professional IT services provider that will orchestrate and implement a strategy to keep your business up and running.

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Extensive knowledge and expertise are required to navigate through the different solutions and approaches to different business needs. While using our Managed IT Services you are eligible for a personal and professional advisory service to keep your business up-to-date with the technologies needed to do business.

What are the benefits of Managed IT Services?

Managed IT Services provide a cost-effective way to support, administer and monitor your IT Infrastructure.

Faster Response Time. Today’s business should and must be uninterruptible. However, things break down and this is where it is crucial to have a managed service provider that will swiftly and effectively solve any issues that arise and bring you back to business.

Certified and Experienced Service. Your Managed IT Services provider is a company that keeps up-to-date with the ever-evolving tech world and trains and educates its employees constantly. This guarantees an effective and professional IT service that will support your business goals and growth.

One Point of Contact. To keep the business running, you are engaging with several software and hardware vendors that create a labyrinth of communications and contacts. By having a Managed Service Provider you unravel and simplify the process by having a single point of contact for every request or issue.

Reduced Costs. Having to maintain and fund an internal IT department is a costly and time-consuming endeavour. Utilizing an external IT partner will lift this weight while reducing costs on supporting, maintaining, administering and evolving your IT systems and operations.

On-going Advisory. Your external IT partner is a company that is at the forefront of the new technology stacks. In this way, you have a constant technology advisor who you will advise and advance you through the necessary changes and evolutions of your IT systems and operations.

Reduced Risk. Having to figure out which technology is best suited for your business is a risky operation both on time and cost. A managed service provider is constantly testing and evaluating new technologies which eventually will be siphoned through the line of business, in this way taking away risks from your business.